Computers, IT Hardware, and Lifecycle Services for BPOs

Remote workforces are rapidly expanding across the globe with employees and agents increasingly working from home. To support those efforts, 2NDGEAR offers a turnkey solution to supplying, deploying, replacing, and returning work-at-home kits. White glove service that will handle every aspect of managing your hardware and ensure that your agents are as effective as possible in the shortest possible time.

With a high level of knowledge on endpoint security in global BPO environments, 2NDGEAR has several partnerships in the cybersecurity space to position the highest possible level of endpoint threat detection for you organization

2NDGEAR’s certified state-of-the-art tech center and team of qualified technicians are focused on refurbishing hardware to the highest standards. 2NDGEAR has an advanced replacement warranty and full device lifecycle management (DLM) programs.

Our Device Lifecycle Management (DLM) provides increased speed, accuracy, and visibility to customer orders while eliminating the IT burden of daily operations and device logistics. We allow BPOs to focus on things that matter: continual service improvement, revenue generation, and enhanced end user experience.

Click here to view a sample of available products

Call or email 2NDGEAR sales for more info

IT Services You Can Count On

Along with providing the best fit technology for BPO organizations, 2NDGEAR provides IT support through services that keep businesses operational, optimized, and secure.

  • Device Lifecycle Management (DLM)
  • Asset Tracking, Management, and Liquidation
  • White Glove and Lifecycle Management
  • Data Destruction
  • Hardware Imaging
  • Cybersecurity
  • Warranty Programs
  • Help Desk Staffing
  • On-Site Installation and Deployment
  • Leasing and Financing

2NDGEAR Expertise

Since 1987, 2NDGEAR is a well-established, highly respected business that helps thousands of enterprises, BPOs, and similar organizations manage technology requirements for in-person, remote workforces, and data centers. IT leaders rely on 2NDGEAR from the procurement of today’s brand name products to full device lifecycle management.

2NDGEAR Expertise

Technology & Refurbishment Center

Our Technology & Refurbishment Center, located in Albuquerque, NM, is the hub for our Device Lifecycle Management services as well as where computers are given a second life. It is here in our 37,000 square foot facility where well over 40,000 computers safely and professionally get refurbished to include Windows 10 Certificate of Authenticity, meeting the criteria to proudly become a Microsoft Authorized Refurbisher. 



Our Trusted Brands