Remote workforces are rapidly expanding across the globe with employees and agents increasingly working from home. To support those efforts, 2NDGEAR offers a turnkey solution to supplying, deploying, replacing, and returning work-at-home kits. White glove service that will handle every aspect of managing your hardware and ensure that your agents are as effective as possible in the shortest possible time.
With a high level of knowledge on endpoint security in global BPO environments, 2NDGEAR has several partnerships in the cybersecurity space to position the highest possible level of endpoint threat detection for you organization
2NDGEAR’s certified state-of-the-art tech center and team of qualified technicians are focused on refurbishing hardware to the highest standards. 2NDGEAR has an advanced replacement warranty and full device lifecycle management (DLM) programs.
Our Device Lifecycle Management (DLM) provides increased speed, accuracy, and visibility to customer orders while eliminating the IT burden of daily operations and device logistics. We allow BPOs to focus on things that matter: continual service improvement, revenue generation, and enhanced end user experience.
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